Shipping Costs & Times - United Kingdom
Free UK Tracked shipping on orders over £100 (Except for exceptional offers)
Free UK Next Day shipping on orders over £170
UK Tracked
- 2-4 business days*
- Delivered Monday - Saturday.
- Tracked Service.**
- £3.95 (FREE for orders over £100)
UK Next Day
- Next Day Delivery, 6 days per week.
- Tracked Service.**
- £5.95 (FREE for orders over £170)
Delivery times are based on orders placed before 3pm GMT on any day.
* Business days exclude weekends and UK Bank Holidays.
** We will send you a Tracking Number by email when we dispatch your order.
Shipping Costs & Times - USA
Free Standard Delivery on orders over £100
Standard International Tracked Delivery
- 2-4 business days*
- Delivered Monday - Friday
- Tracked Service**
- £4.95 (FREE for orders over £100)
* Business days exclude weekends and UK Bank Holidays.
** We will send you a Tracking Number by email when we dispatch your order.
Shipping Restrictions
Hazmat Items
Certain items that we sell (fragrances) are classed as 'hazardous' by our shipping partners. We can only deliver Hazmat items to these countries:
- United Kingdom
- United States of America
We are happy to offer a refund/exchange for an unwanted item returned within 30 days of receipt. Please be aware that we must receive returns within 30 days of delivery – this is irrespective of your chosen payment method.
Please note that all items must be returned in a saleable condition:
Unopened, with all original product packaging and hygiene seals untouched. We are unable to offer a refund, replacement or exchange on items that are not re-saleable.
You will need to cover the cost of return shipping.